Ideally, healthcare professionals in addiction treatment centers would be able to focus 100% of their time and energy on their patients’ recovery. However, running even a small treatment center comes with many practical considerations and plenty of paperwork, and clinicians require efficient software that was designed with substance abuse treatment in mind. When you’re planning for your addiction treatment center’s IT future, keep these software needs in mind.
Admissions
The admissions process for a rehab center is bound to be complicated, but you can make it easier for staff and less intimidating for patients with addiction treatment admissions software. Selecting a Customer Relations Management (CRM) module that prioritizes the admissions process while also tracking each patient through their residential time and afterward can make every operation within your center run smoother.
Electronic Health Records (EHR)
The core component of any addiction treatment center’s IT system should be their Electronic Health Records (EHR) software. According to Medical Practice Insider, a quality EHR system should support team-based care, enhance clinicians’ abilities to provide high-quality care, and reduce cognitive workload by presenting accurate and real-time data uncluttered by unnecessary information.
Revenue Cycle Management (RCM)
Many addiction treatment centers identify billing as their number one problem area. Therefore, it’s worth it to invest in quality revenue cycle management (RCM) software. Look for RCM software that encourages meticulous and accurate claims coding and is capable of scrubbing bills to catch coding errors before the claim gets rejected by insurance companies.
The most efficient IT solution is to find software that integrates addiction treatment admissions software, EHR, and CRM software into one comprehensive solution. Invest in software that ensures that all of your modules are communicating with each other, and you’ll experience maximum usability and efficiency that will be appreciated by everyone from your administrative staff to your patients.
